Privacy Policy

1. Who we are

Weston Squash & Racketball Club ("the Club", "we", "us", "our") is a members' sports club based at Devonshire Road, Weston-super-Mare, BS23 4NY. You can contact us at [email protected].

2. What information we collect

We may collect and process the following personal data:

• Contact information — name and email address submitted via our contact form or membership enquiries.
• Membership details — name, contact details, and membership type when you join the Club.
• Court booking data — booking information processed through our third-party booking system (ebookingonline.net).
• Usage data — standard web server logs (IP address, browser type, pages visited) for security and performance purposes.

3. How we use your information

We use your personal data to:

• Respond to enquiries submitted through our contact form.
• Administer your Club membership.
• Send important Club communications (e.g. fixture updates, event notices).
• Maintain the security and performance of this website.

We will not use your data for marketing purposes without your explicit consent, and we will never sell your personal data to third parties.

4. Legal basis for processing

We process your personal data on the following legal bases under UK GDPR:

• Legitimate interests — to run the Club, respond to enquiries, and maintain website security.
• Contract — to administer your membership.
• Consent — where you have opted in to receive Club communications.

5. Third-party services

We use the following third-party services which may process your data:

• ebookingonline.net — court booking system. Please refer to their privacy policy for details of how they handle your data.
• TapLeagues — club ladder and league management.

We are not responsible for the privacy practices of third-party websites linked from this site, including Karakal, PDH Sports, Squash Skills, or any league websites.

6. How long we keep your data

We retain contact form submissions for up to 12 months. Membership records are kept for the duration of your membership and for up to 3 years afterwards for administrative purposes.

7. Your rights

Under UK GDPR you have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate data.
• Request deletion of your data (where no legal obligation requires us to retain it).
• Object to or restrict processing of your data.
• Withdraw consent at any time (where processing is based on consent).

To exercise any of these rights, please contact us at [email protected]. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.

8. Cookies

This website uses only essential cookies required for the site to function. We do not use tracking or advertising cookies.

9. Changes to this policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated date.